Usage Guide & Disclaimer

How this website may help

It may have taken a lot of strength to get here. Helpline Korea is a guidance website designed to help you quickly find counseling hotlines, emergency numbers, and public support resources in Korea.

We hope this site can be a small but practical help in finding support that fits you.

If you are in danger right now

If your life or physical safety is at risk right now, or if violence, crime, or a medical emergency is happening, do not keep browsing this site. Contact the numbers below immediately.

Do not wait for an email reply in urgent situations.

  • 112 Crime, violence, threats, stalking, immediate personal danger
  • 119 Medical emergency, injury, fire, rescue, ambulance
  • 109 Suicide crisis counseling

Email may not be checked in real time.

In urgent situations, 112, 119, and 109 should come before email.

What this site can help with

Helpline Korea can help with the following:

  • Finding counseling or support organizations relevant to your situation
  • Organizing which number to call first
  • Thinking through what to ask before contacting an organization
  • Checking hotline numbers, service hours, and eligibility information
  • Fixing incorrect numbers or broken links

If you contact us by email in a non-emergency situation, we may provide general guidance within scope.

What this site cannot replace

Because Helpline Korea is not a professional counseling provider, this website and email replies cannot replace the following:

  • Professional psychological counseling
  • Medical diagnosis or treatment
  • Clinical decisions about medication or hospitalization
  • Legal advice
  • Police reporting
  • Emergency rescue requests
  • Ongoing case management

When contacting by email

Email inquiries may not receive an immediate reply.

Your message may include sensitive details, so please write from a safe device and environment.

We continuously review and correct information

Helpline Korea tries to organize information based on official sources and publicly available guidance.

However, phone numbers, service hours, and support details can change. Before making important decisions, please confirm the latest information through the organization’s official website or phone line.

If you find incorrect information, changed numbers, or broken links, please let us know. We will review and update it.

Finally

This site is a guidance service to make the path to help a little easier. However, it does not replace professional counseling, diagnosis, treatment, legal advice, or emergency rescue.

If you are in immediate danger, call the numbers below right away.

Emergency 112 · 119Suicide crisis counseling 109